Returns & Exchanges
At Eyewear Collections, we want you to see the world clearly and stylishly, which is why we offer a 30-day window for hassle-free returns on all frames and non-prescription sunglasses. Please ensure items are unworn and in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Pack Your Frames
Place your eyewear inside its original protective case and secure it within the shipping box provided to prevent damage during transit.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized courier location within 7 days of starting your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange frames within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing